Refund Policy

🔄 Return & Refund Policy

Effective Date: September 13, 2025
Last Updated: September 13, 2025

We want you to love your purchase from 🎃HallowGlow🎃. If you’re not fully satisfied, here’s how returns and refunds work:

1. Return Window

  • Items may be returned within 14 days of delivery.

  • Items must be unused, in original condition, and in the original packaging.

2. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or damaged.

  • We recommend using a trackable shipping method for returns.

3. Refunds

  • Once we receive and inspect your return, we’ll notify you by email.

  • Approved refunds will be issued to your original payment method within 5–10 business days.

4. Exchanges

We replace items only if they arrive defective or damaged. If you need an exchange, contact us at thehallowglow@gmail.com.

5. Non-Returnable Items

  • Sale items, gift cards, and personal-use items (if stated on product page) are non-returnable.

6. Contact

For questions about returns or refunds, reach out to us at:
📧 thehallowglow@gmail.com